Etam Reviews

Etam has an overall rating of 3.1 based on 169 reviews. Customer feedback on Etam is mixed: Etam reviewers highlight positive aspects like stylish and trendy designs, good quality materials, frequent sales and discounts, easy online shopping experience, which strongly appeal to fashion-conscious women looking for affordable lingerie and loungewear. However, Etam is often criticized for its limited size range, inconsistent sizing, slow shipping times, customer service issues.

3.1/5.0

169 reviews

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All Etam Reviews (169)
Carmella_nishida96
June 01, 2026
"Pretty much what they said it was"
It’s pretty much as described, so points for that. The sizing felt a little off to me, but I guess it’s accurate enough if you don’t mind doing a bit of guesswork.
Otis-bradley
May 07, 2026
"Nice pieces, but I’m not sure about the sustainability side"
I’ve bought a few things from Etam some of the products are really nice and the quality has been decent for me. But I do find myself wondering about how sustainable they actually are. They mention some eco-friendly lines, which is good I guess, but I’d love to see clearer info about the materials and where things are made. Maybe I’m missing something, but it feels like they’re making some effort while still leaving a lot unanswered.
Mildred_collazo89
May 03, 2026
"i do like etam overall. The offers are..."
i do like etam overall. The offers are usually good and I’ve found them useful, but the marketing emails do come through a bit too often. It’s not a huge problem, just sometimes feels like a lot in my inbox. I can always delete them or unsubscribe if it gets annoying, so no big deal. Still happy with the shop in general.
vanessatanner9925
April 26, 2026
"Super comfy fit"
This is really comfy and fits me well. I wasn’t expecting to like it this much, so I guess it’s my fault for not getting one sooner.
Catherine-summitt
April 19, 2026
"Looks nice, but I feel a bit misled"
The fabric does feel nice and the stitching seems good, but I feel a little misled by what I was expecting. It’s not bad quality, just not quite what I thought I was getting based on the listing.
JoyceDampier_62
April 15, 2026
"Order was completely off"
I ordered two bras, but one showed up in the wrong size and the other item was just some random top I didn’t order. When I contacted support, they basically just told me to return it, which made it feel like there wasn’t an actual person on the other end trying to help
Michael-rodriguez
April 10, 2026
"Feels like more effort than it’s worth lately"
I used to enjoy browsing Etam, but lately it feels like there just isn’t much to choose from. Sizes disappear really fast, and so many of the styles look almost identical. I was just trying to find some basic lingerie and sleepwear, but I ended up having to dig around way more than I should’ve, and still didn’t find much. Kind of disappointing, honestly...
julie_Wyse71
April 02, 2026
"Smooth checkout with PayPal"
I liked that there were a few payment options to choose from. I went with PayPal, and it processed right away without kicking me back to the cart or asking for a bunch of extra info. The checkout page was clear, the total was easy to see before paying, and I didn’t run into any random errors. Super easy overall, and I’d definitely use it again.
JohnCahoon
March 20, 2026
"Not quite the color I pictured"
I ordered this bra because it looked like a soft pink online, but in person it’s definitely more peachy. At first I was a little disappointed since I had a specific shade in mind, but it’s still a color and it fits fine. I guess it’s a reminder that colors can be a little tricky when shopping online.
WayneMiller_26
March 17, 2026
"Clean and Decently Packed"
Package showed up looking neat. Nothing too fancy or anything, but it was packed well enough and didn’t look messy or thrown together. Basically, it did the job and felt clean, so I’m happy with it
lindseyortiz7527
March 16, 2026
"I ordered this for store pickup thinking it..."
I ordered this for store pickup thinking it would be quick and easy, but it really wasn’t. It took forever for them to find my parcel, and the staff seemed confused about where it was. I ended up having to leave and come back later, which was frustrating, really frustrating. Definitely more hassle than I expected
RachelSnipes
March 12, 2026
"Nice pieces, but the experience felt too impersonal"
Some of the pieces do look nice, but most of the designs felt boring and just not really my style. I also didn’t love that there wasn’t any real human contact during the process. It felt kind of cold and automated, and I would’ve appreciated being able to talk to an actual person.
BRUNS
March 08, 2026
"My tracking has been stuck for days..."
My tracking has been stuck for days and I have no clue where my order is. Kinda annoying, not gonna lie.
charles_Hanlon03
March 03, 2026
"Surprisingly Smooth Delivery"
Got my order fast, and for once there were no delivery issues. Always nice when the bare minimum actually happens without a whole saga
hello_janet091
February 26, 2026
"I got this as a gift for..."
I got this as a gift for my sister and it was super easy to use. No issues at all, and she was really happy with it. Simple, convenient, and a nice gift option.
Barb-mccutcheon
February 24, 2026
"Super clean and easy to shop"
I stopped in just to browse, it was really clean and organized. The fitting rooms were neat too, which I always appreciate. It just made the whole shopping trip feel easy and comfortable.
Juan.mair
February 23, 2026
"Sizing was way off for me"
I ordered my usual size, so I wasn’t expecting any issues, but it ended up being way too small and uncomfortable. It was a good reminder that sizing can really vary depending on the brand, even when you think you know what to get. I also found the return process more annoying than it needed to be, which made the whole experience a bit frustrating.
HICKMAN
February 23, 2026
"Felt a bit left in the dark"
I stopped in to look around, but the whole store just felt off to me. It was really bright, kind of messy, and not very comfortable to shop in. I also felt a little left in the dark trying to figure out where things were, so I didn’t end up staying long.
JeanPorter
February 15, 2026
"Had a small issue with my…"
Had a small issue with my order, but customer service got back to me the next day and fixed it without a looong back-and-forth. It wasn’t totally perfect, but good overall.
JamesPickering
February 15, 2026
"Nice little perks for regular shoppers"
I shop here often, so the loyalty points and small discounts are actually handy. They’re not huge savings or anything, but after a few orders, they do start to add up. It’s not perfect, but I definitely appreciate the extra perks

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